Your first visit, explained properly
A first visit is a new-patient check-up at our Lake Mary office, where Dr. Akmal Ahmed examines your teeth and gums and takes X-rays if needed, and Dr. Akmal Ahmed, DDS, welcomes a visit to Orlando Healthy Smiles. He gives you a plan with the fee for each option, following the American Dental Association and the National Institute of Dental and Craniofacial Research.
A new patient visit at Orlando Healthy Smiles in Lake Mary, Florida, is with Dr. Akmal Ahmed, DDS, the sole dentist at the single office at 946 International Parkway, Suite 1550, for patients from Lake Mary, Heathrow and Sanford, in English, Urdu, Hindi and Kannada, following the American Academy of Pediatric Dentistry and the National Institute of Dental and Craniofacial Research.
What happens at a first appointment?
A first visit to Orlando Healthy Smiles in Lake Mary, FL is a new-patient check-up with Dr. Akmal Ahmed: an examination, digital X-rays if needed, and a written plan with the fee quoted before treatment. Call (407) 790-4181 to book your first visit, and bring photo ID, your dental insurance card and a list of medicines. A first appointment has three parts: we ask what brought you in, examine your teeth and gums, and take digital X-rays only if they are needed. Digital images help us spot the decay that nearly 9 in 10 adults aged 20 to 64 have had, according to the National Institute of Dental and Craniofacial Research (NIDCR). You then get a written plan in plain language with the fee for each option and time to think it over. See our dental care in Lake Mary for what the examination covers.
What will you ask me first?
A specific tooth, a check-up, a second opinion or anxiety about dentists are all useful starting points.
What does the examination include?
We examine your teeth and gums and take digital X-rays if they are needed. We tell you what we see as we go.
What plan and fee will I receive?
You receive the options in plain language, with the fee for each, and time to think it over.
What should I bring to my first visit?
Bring photo ID, your dental insurance card if you have one, a list of medicines with doses, any recent X-rays or notes from a previous dentist, and the name of any specialist you have seen. These five items let Dr. Akmal Ahmed plan your visit without repeating tests or guessing at your history.
- Photo ID
- Dental insurance card, if you have one
- A list of medicines you take, including doses
- Any recent X-rays or notes from a previous dentist
- The name of a specialist you have seen, if relevant
What will you not do at a first visit?
We will not start treatment on the first visit without explaining it, ask for payment before you understand the plan, recommend treatment that can safely wait, or promise a result or timeline we cannot control. A first visit is for understanding, not for selling treatment.
- Start treatment on the first visit without explaining it
- Ask for payment before you understand the plan
- Recommend treatment that can safely wait
- Promise a result or timeline we cannot control
How do insurance, payment and financing work?
Dental costs depend on the treatment and your plan, so we confirm the exact numbers with you before treatment begins instead of publishing prices that may not apply to you. We help submit HMO and PPO dental-benefit paperwork, accept cash, checks and major credit cards, and CareCredit is available if you prefer to spread out larger treatment. See the full list of dental services in Lake Mary for the treatments these payment options cover.
We help with your HMO and PPO benefits
We help submit dental-benefit paperwork and review your plan with you. Bring your card and we will confirm what it covers.
Cash, checks, cards and CareCredit
Cash, checks and major credit cards are accepted. CareCredit is available if you prefer to spread out larger treatment.
No insurance? You are still welcome
Uninsured patients are welcome. You will get a clear fee for the visit and for each recommended step before you agree.
Insurance networks, financing terms and any current promotions depend on the practice and your plan. Please confirm the details with the office before your appointment.
What if I am nervous about dental visits?
Tell us when you request the appointment. We will explain what will happen, agree on a signal you can use to pause, and keep the first visit short if that helps. There is no expectation that you tolerate discomfort in silence, and we can start with a simple look and a conversation before any treatment is discussed.
What happens at a child’s first visit?
Children are welcome as general dental patients. The American Academy of Pediatric Dentistry (AAPD) recommends a child’s first dental visit by age 1, and we keep early visits simple: a look, a count, a gentle clean and a conversation with the parent. If specialist paediatric care would be better, we refer rather than treat beyond our scope. Our kids’ dentistry visits are short, calm and predictable.
How do I request my first visit?
Send a request or call the office. We will confirm the date and time with you by phone during office hours. Orlando Healthy Smiles is rated 4.9 out of 5 from 381 Google reviews, so you can see what other patients say before you book.
946 International Parkway, Suite 1550, Lake Mary, FL 32746
Ready to book? Visit our appointment page to request your first visit.